Accessibility Statement
Accessibility Statement for Gardeners Queen's Park
Gardeners Queen's Park is committed to providing an inclusive and accessible experience for all visitors, customers, and website users in the Gardeners Queen's Park area. We aim to ensure that everyone, regardless of ability or technology, can access our information, services, and online content as independently as possible.
Our Accessibility Commitment
We are working towards full compliance with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines set out how to make web content more accessible and user friendly for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is to integrate accessibility into our design, content, and development processes. We review key pages regularly and make improvements so that our services remain usable for visitors in and around Gardeners Queen's Park and beyond.
Screen-Reader Support
Our website is designed to support modern screen-reader technologies. We aim to use clear headings, logical reading order, descriptive page titles, and meaningful alternative text for important images. Wherever possible, content is written in plain language to make it easier to understand when read aloud by assistive technologies.
We avoid using images of text, except where necessary, and we strive to ensure that labels, buttons, and form fields are clearly identified so that screen-reader users can navigate and complete tasks efficiently.
Keyboard Navigation
The site is being developed so that it can be navigated using only a keyboard, without the need for a mouse. This supports users who rely on keyboard navigation, switch devices, voice recognition software, or other alternative input methods.
We work to ensure that interactive elements such as menus, forms, and controls can be reached using the tab, arrow, and enter keys, and that the focus is always visible as you move around the page. We aim to avoid keyboard traps and to provide a consistent navigation structure across the site.
Colour, Contrast, and Text
We aim to use colour combinations that provide sufficient contrast between text and background in line with WCAG 2.1 AA criteria. Text is designed to be resizable using browser zoom functions without loss of content or functionality, so that visitors in the Gardeners Queen's Park area who have low vision or visual fatigue can adjust the display to suit their needs.
We avoid conveying information by colour alone and seek to use clear visual indicators for important messages, form errors, and required fields.
Ongoing Improvements
Accessibility is an ongoing process. As we add new content and features related to Gardeners Queen's Park, we review them for accessibility and make improvements based on user feedback and evolving best practice. Some older content may not yet fully meet WCAG 2.1 AA standards, but we are working to update it over time.
Limitations and Known Issues
There may be occasions where third party content or tools used on our site do not fully meet our accessibility targets. We monitor these areas and look for more accessible alternatives where possible. If you experience any barriers, we want to know so we can consider suitable changes or alternatives.
Requesting Help or Accessible Alternatives
If you find any part of our website or services difficult to use, or if you need information about Gardeners Queen's Park in a different format such as large print, audio, or a simplified version, you can contact us to request support. Please include details of the page or service you are trying to access and describe the difficulty you are facing, as this helps us respond more effectively.
We aim to respond to accessibility requests and feedback in a timely manner, and to work with you to find a practical solution wherever we can.
Feedback on Accessibility
Your feedback is important in helping us improve the accessibility and usability of our services for everyone in the Gardeners Queen's Park area. If you have suggestions for improvements or would like to share your experience using our website, please get in touch and let us know what worked well and what could be better.
We are committed to making Gardeners Queen's Park as accessible and welcoming as possible and will continue to review, assess, and enhance our approach to accessibility over time.
